Buyer Portal & Order Management

The Buyer Portal at /portal lets you manage customer relationships and track orders.


Portal features:

  • Buyer Directory: Search and view all buyers with contact info and order history
  • Order Tracking: Monitor order status from pending through delivery
  • Product Catalog: View current product offerings and pricing
  • Quote Requests: Buyers can request custom quotes

  • Order statuses:

  • Pending: Order received, awaiting processing
  • Processing: Order is being prepared and packaged
  • Shipped: Order dispatched with tracking information
  • Delivered: Order confirmed received by buyer
  • Cancelled: Order was cancelled (with reason)

  • Products available:

  • Cricket powder (fine/coarse grind)
  • Whole dried crickets (roasted/plain)
  • Cricket oil (cold-pressed)
  • Frass fertilizer (organic certified)

  • Tip: Use the AI assistant on the portal pages to quickly look up buyer details, check order status, or get revenue summaries.

    Still need help? Ask CricketOps AI — click the chat bubble or press Cmd+J